1. Information We Collect
We collect information you provide directly (registration details, listings, messages), information collected automatically (device, browser, IP address, usage), and information from third parties (payment processors, social logins).
2. Registration Data
When you create an account we collect your name, email address, phone number and password. Optional fields include profile photo, location and business details.
3. Cookies & Tracking
We use cookies and similar technologies for authentication, preferences, analytics and advertising. You can control cookies via your browser settings; some features may not work without them.
4. Listing Information
Details you post in a listing — including images, descriptions, prices and contact methods — are publicly visible. Do not include sensitive personal data in listing content.
5. Payment Information
Payments are processed by trusted third-party providers (e.g. M-Pesa, card processors). We do not store full card numbers on our servers. We retain transaction references for accounting and fraud prevention.
6. How We Use Your Data
To operate and improve the Platform, verify accounts, prevent fraud, send service notifications, respond to support requests, comply with legal obligations, and (with consent) send marketing.
7. Marketing Communications
We may send promotional emails, SMS or WhatsApp messages where permitted. You can opt out at any time via the unsubscribe link or your account settings.
8. Data Security
We use industry-standard safeguards — encryption in transit, access controls, monitoring — to protect your data. No method of transmission over the internet is 100% secure, however.
9. Your Rights
Under the Kenya Data Protection Act, 2019 and GDPR principles you have the right to access, correct, delete, restrict, port or object to the processing of your personal data. Contact us to exercise these rights.
10. Third-Party Integrations
We integrate with services such as payment processors, analytics, mapping and messaging providers. These third parties have their own privacy practices which we encourage you to review.
11. Data Retention
We retain personal data only as long as necessary to provide the service, comply with legal obligations, resolve disputes and enforce our agreements.
12. Contact
For privacy questions or to exercise your rights, contact us at info@anzaone.com.
13. Updates to this Policy
We may update this Privacy Policy from time to time. Material changes will be communicated on the Platform. The "last updated" date below indicates the latest revision.